Eligibility for Return & Exchange:

•  We accept returns and exchanges on perishable items like groceries and vegetables if there’s a problem with the product (damaged, spoiled, or wrong items delivered).
•  Returns must be made within 48 hours of delivery.
•  Items must be unopened, unused, and in original packaging for exchanges (except for perishable goods).
•  Fresh produce and perishable items cannot be returned for change of mind but will be eligible for a refund if damaged upon delivery.

Refund Process:

•  Refunds will be processed to the original payment method.
•  Refund requests should be made within 48 hours of delivery. After this period, refunds will only be issued for items that are damaged or defective.
•  Refunds may take 3-5 working days depending on your payment provider.

How to Return:

•  Contact our customer service team through [email/phone] within 48 hours to initiate a return or exchange.
•  If the return is due to a defect or wrong item, we will cover the return shipping costs.